TRADEDADDY

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PRIVACY POLICY

Last Updated: 4/5/2026

1. INFORMATION WE COLLECT

Account Information:

  • Name and email address
  • Phone number and password (hashed, never stored in plain text)
  • Profile picture and account preferences
  • Subscription level

Trading Information:

  • Trading history and performance
  • Trade journal entries and risk preferences
  • Asset preferences, watchlists and alerts

Technical Information:

  • IP address, device type and model
  • Browser type and version
  • Pages visited, time spent on platform
  • Interaction data, cookies and tracking data

Payment Information:

  • Payment method (stored securely via YOCO only)
  • Transaction history and billing address
  • Subscription status

Communications:

  • Support messages and email communications
  • Chat logs and feedback

2. HOW WE USE YOUR INFORMATION

To Provide Services:

  • Account management and authentication
  • Delivering signals and analysis
  • Processing payments and providing technical support
  • Improving platform functionality

For Analytics:

  • Understanding user behavior and user experience
  • Identifying popular features
  • Detecting fraud or abuse

For Marketing (with opt-out):

  • Sending service updates and promotional communications
  • Newsletter distribution

Legal Compliance:

  • Complying with legal obligations
  • Preventing fraud or illegal activity
  • Enforcing terms of service and protecting user safety

3. DATA SECURITY

We protect your data through:

  • SSL/TLS encryption (HTTPS)
  • Password hashing (industry standard)
  • Secure API endpoints and regular security audits
  • Access controls and secure payment processing via YOCO
  • Two-factor authentication option

We do NOT:

  • Store complete credit card information
  • Store unencrypted passwords
  • Share data with unauthorized parties
  • Sell data to third parties
  • Use data for unauthorized purposes

4. DATA RETENTION

We retain your data for:

  • 12 months after account deletion (to prevent fraud)
  • Transaction records indefinitely (tax compliance)
  • Cookies: 1 year (with user preference option)
  • Support tickets: 2 years
  • Analytics: 1 year (aggregated, anonymized)

You can request data deletion, subject to legal requirements.

5. YOUR RIGHTS

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt out of marketing
  • Restrict data use
  • Lodge complaints with authorities

To exercise rights, contact: privacy@tradedaddy.com

6. THIRD-PARTY SHARING

We share data with:

  • YOCO (payment processing only)
  • Analytics providers (anonymized)
  • Legal authorities (when required)
  • Service providers (email, hosting)

We do NOT sell data to third parties.

7. CONTACT US

For privacy questions:

  • Email: privacy@tradedaddy.com
  • Response time: 30 days